Business Trends

  • Enhancing Customer Experiences Through Data: Frontrunner Podcast Series

    Enhancing Customer Experiences Through Data: Frontrunner Podcast Series

    Ellie Wu of SAP/Concur describes data gathering approaches that focus on enhancing the customer experience, discussing various strategies in which companies interact with customers based on trust.

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  • Developing the University/Business Partnership: Frontrunner Podcast Series

    Developing the University/Business Partnership: Frontrunner Podcast Series

    James Bowen sits down with Jovan Strika to discuss how higher education institutions can partner with businesses and vice versa to develop the next generation of talent and innovation.

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  • U.S. Data Protection Laws: New Changes Coming in 2020

    U.S. Data Protection Laws: New Changes Coming in 2020

    Because there is no comprehensive data protection law covering all 50 states, it's crucial for businesses to keep up with the latest changes to existing privacy legislation.

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  • What Is Customer Success?

    What Is Customer Success?

    There are thousands of job openings in Customer Success, which speaks to its important role in any business. But can you really define what customer success is?

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  • Converging Technology in the Renewable Energy Field: Frontrunner Podcast Series

    Converging Technology in the Renewable Energy Field: Frontrunner Podcast Series

    Matthew Britt discusses the converging of technologies transforming the renewable energy field and examines how the industry impacts individual health, the environment, and economic opportunities.

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  • 6 Things Effective Hiring Managers Screen on Social Media

    6 Things Effective Hiring Managers Screen on Social Media

    Social media posts, activities, and profiles are indicators of the habits and character of potential candidates.

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  • 8 Examples of Unconscious Bias in the Workplace

    8 Examples of Unconscious Bias in the Workplace

    Biases inform every decision we make—what we teach, who we hire, who we fire, who we promote, the marketing programs and policies we create and/or support.

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  • The Curious Case of the Unsigned Letter: What's Happening with Brexit and Where Do We Go from Here?

    The Curious Case of the Unsigned Letter: What's Happening with Brexit and Where Do We Go from Here?

    Let’s look back at a momentously busy few days in British politics and try to figure out what might happen next.

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  • How Likely is an October 31st Brexit?

    How Likely is an October 31st Brexit?

    As we’re now within a month of the Halloween Brexit date, it seems a good time to review where things stand – and what on earth might happen between now and the end of October.

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  • Does Boris Johnson have any chance of Brexit success this October?

    Does Boris Johnson have any chance of Brexit success this October?

    Nicholas Wallwork, author of Brexit For Dummies, shares some of his latest thoughts on this maddeningly complicated issue.

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  • How to Sell Services Online: Frontrunner Podcast Series

    How to Sell Services Online: Frontrunner Podcast Series

    Selling services in an online environment is different than pushing a product. Ryan Nahas highlights the importance of using empathy and software to establish customer relationships in this market.

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  • How to Support Mental Health in the Workplace: Frontrunner Podcast Series

    How to Support Mental Health in the Workplace: Frontrunner Podcast Series

    Stress can take a toll on people as well as organizations. Leah Allison talks about the key players from the affected individual to leaders and bystanders who can help improve mental health at work.

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  • Can Micro-Capitalism Work? Frontrunner Podcast Series

    Can Micro-Capitalism Work? Frontrunner Podcast Series

    Could a revamped revenue model around intellectual property increase creativity? Pat McGowan talks about how a micro capitalism approach could be the incentive individuals need to stay

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  • How to Foster Wellness in Organizations: Frontrunner Podcast Series

    How to Foster Wellness in Organizations: Frontrunner Podcast Series

    Organizations can create people-focused environments by aligning wellness to the institution’s core values. Jennifer Buchanan shares her ideas on the benefits of wellness in modern organizations.

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  • How Can Your Organization Better Support Mental Health? Frontrunner Podcast Series

    How Can Your Organization Better Support Mental Health? Frontrunner Podcast Series

    There’s a growing need for a systematic solution to the mental health issue within our organizations. Catherine Chan covers the complex topic of wellness and how it pertains to our work life.

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  • How Modern Sales Practices Are Challenging Buyer Assumptions: Frontrunner Podcast Series

    How Modern Sales Practices Are Challenging Buyer Assumptions: Frontrunner Podcast Series

    In this episode, James Bowen and his guest, T. Melissa Madian, explore a more agile improv approach to sales that focuses on providing a solution for customers—even if it challenges their assumptions.

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  • 4 Ways to Rethink Education to Prepare the Future Workforce

    4 Ways to Rethink Education to Prepare the Future Workforce

    There’s a growing disconnect between what students learn in college and what employers expect from their new hires.

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  • What Are the Benefits of Impact Investing? FrontRunner Podcast Series

    What Are the Benefits of Impact Investing? FrontRunner Podcast Series

    What are the benefits of impact investing? Sana Kapadia, the Chief Impact Investor of Spring Activator, discusses impact investing with a focus on metrics for measuring social impact.

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  • How to Build a Culture that Instills Trust and Allows Failure: FrontRunner Podcast Series

    How to Build a Culture that Instills Trust and Allows Failure: FrontRunner Podcast Series

    James Bowen and Dr. Leah Hanes discuss how to create a people-oriented culture where an understanding of failure is built around metrics such as trust.

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  • Why Social Connections Are as Important as Academics

    Why Social Connections Are as Important as Academics

    Although administrations and society put pressure on educators to measure what students know, there’s equal importance in the networking environments that are our schools.

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